Citrus can help you build resilience through coaching and workshops.

• Resilience is the ability to bounce back from setbacks - building resilience is about learning positivity and optimism, learning to solve problems creatively and having self efficacy - i.e. the belief that you are in charge of your outcomes.
• As a leader, resilience in the face of adversity, is essential for leading your team and is the greatest long term predictor of success for individuals and organisations.
• Research shows that optimists do better at school, perform better at work, are more resistent to illnesses and earn more money.  Optimism and resilience are tightly bound, so learning optimism is key
• We can all build greater resiliency and this will have enormous benefits at both work and in our personal lives.

Motivation is a highly complex area of human behaviour as people are all different. Motivation is what drives or stimulates us to take certain actions and is the underlying reason for our behaviours.

• Learn how to motivate yourself
• Learn how to motivate the people you lead
• Understand the key theories of motivation that have real world application
• Learn how to demonstrate trust and delegate
• Learn how to remove any barriers to the team's imagination and creativity

An understanding of motivation is necessary for any leader who wants to get the best out of people.  We can help you to become a motivational leader through leadership coaching and workshops.

Conflict can be an important and necessary part of our working world and whilst most people think of conflict as negative it can be both constructive and destructive.  

• learn how to reframe your perception of conflict
• understand the constructive and destructive side of conflict
• consider conflict factors from the individual and organisational perspective
• raise self-awareness and your personal triggers to understand the impact conflict has on you and how others perceive you in a conflict situation
• learn resilience tools so that you are better able to learn from conflict and bounce back after adversity
• improve your EQ especially around active listening skills and building rapport and empathy to help you resolve work and personal conflict situations.

We can help you develop these skills through coaching and workshops.

• Decision making is an essential leadership skill.  As a leader you will have to make decisions which may have huge impacts on the organisation and on many people.  
• Most leadership decisions are made rapidly, without using formal decision making tools.  But when we have to make complex decisions which involve risk and affect other people, decision making can be difficult.
• Making decisions as a leader can cause stress if you are unsure how you can reach the "right" decision.
• We can teach you how to use practical tools and processes which will enable you to think through decisions rationally and understand how to review and evaluate decisions which will lead to a virtuous circle of better decision making.

• Once team roles are balanced and effective communications are in place the next step is to develop team competencies.  These are both individual competencies, but also competencies shared by members of the team.
• We can help team development through team building, workshops and use of 360 tools such as My360Plus and ASTA9 for High Performing teams.